We are looking for a Rockstar Client Relationship Coordinator!
Why Join Our Team
The ideal candidate will live the learning journey with the client, helping every step of the way, finding solutions, having conversations and building rapport.
You should have a proven track record in establishing and nurturing client relationships, with drive and a can-do attitude!
We are a dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a great work environment and a promise that you won’t be bored if you are prepared for a challenge and want to build something great.
We offer a remote working environment and you will be provided with the necessary hardware and software equipment in order for you to work at your full potential.
If you live and breathe relationship building, and share the love of wanting to support and guide clients' in their journey, we want to talk to you!
You will need:
Excellent interpersonal and communication skills, with the ability to listen, respond and relate to clients - in particular to explain things clearly to people who may not be very familiar with digital marketing terminology.
We're looking for an experienced customer relationship coordinator to provide professional and friendly service through our help desk and digital platforms.
This person should have a passion for helping others, and be able to stay calm and work under pressure.
Customer support experience in a fast-paced environment.
Handle inbound and outbound calls that will be offering advice and support to resolve queries.
Monitor and manage digital technology platforms.
Tech Savvy with the ability to learn different platforms quickly and easily.
A Tertiary Degree in Communications, Marketing or Humanities is required.
2+ years working experience required.
Fluent writing and speaking skills in English and Afrikaans
Experience in Infusionsoft, Kajabi and Hubspot would be beneficial
Exceptional communication skills (written and oral)
Outstanding organizational and time management skills
Working hours Monday to Friday 09:00 - 17:00